If for any reason you are not satisfied with your purchase, you may return it to us WITHIN 30 DAYS of receipt. Items must be returned in 100% resalable condition. Some product return exceptions apply:
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We will deduct the shipping cost to you unless products are defective or we have made a shipping error.
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Return shipping is solely the responsibility of the customer.
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You can return most items within 30 days as long as they are in resalable condition. Regrettably , we cannot accept returns of firearms, night-vision products, airguns, holsters, rings, bases, black-powder guns, or ammunition.
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If a product is defective/damaged upon receipt or not as advertised, you may return it to us for a refund or replacement within 30 days of receipt.
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Damaged or partial-loss claims must be made by fax (704-394-0268) phone (704-393-7124) or email (sales@hyattgunstore.com) within 10 days of receipt.
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Products and packaging must be in the same condition as when they were shipped. You may be charged a 25% restocking fee if items are not returned in 100% resalable condition.
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Product shipping errors on our part will be replaced, credited to your credit card or refunded at our discretion.
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Note: If a firearm doesn’t ship for ANY REASON, we will charge a 20% restocking fee.
We require a Return Materials Authorization number on ALL returns. To obtain this, please fill out our CONTACT FORM. and please ensure to note your Order ID#, product(s) to be returned and reason for the return in the “Message” field.
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